USE* success in Commercial Vehicles


USE* engineers working with a prestigious household name OEM client began providing SERP support for commercial vehicle programmes in January this year. Over the past few months the team has developed and implemented new processes which have already proved their worth in a number of different ways. Alongside this a quantity of work which could not have been managed without USE* experience has been delivered.

SERP (Service Evaluation and Repair Process) support comprises routine serviceability assessment of emerging vehicle designs using digital 3D CAD tools months or years in advance of prototype availability. Using SERP methods, design improvements can be quantified in terms of improved cost of owneship value and avoided warranty expenditure.

Important innovations have included prioritising damageability checks at early stages of a programme (due to the Cost of Ownership implications of low speed impact) and rigorous planning prior to commencing work on a programme in order to map a strategy to best cope with the wide array of possible vehicle variants.

Tracked warranty avoidance benefit from these services to date is running well in excess of £6 million.


USE* to produce Technical Publications for Aston Martin

USE* Outsourcing

USE* to produce Technical Publications for Aston Martin
USE* Charity Support in 2011

Charity Giving in 2011

USE* donates to three charities
USE* works to streamline Diagnostic Cycle Times

Faster diagnostics analysis

Technician know-how meets diagnostics process
USE* extends services to Dealer Support

Dealer Support reducing Warranty

Warranty performance analysis

Copyright © USE Aftermarket Consulting Limited 2010, Powered by Kentico CMS for ASP.NET